Service

We treat our clients as we would like to be treated ourselves.

INQUIRY MANAGEMENT

We look after all the arrangements, down to the smallest details, so that your trip is problem free. We are the only travel agency in Lithuania which has a Business Travel Office operating 24/7. We endeavour to ensure particularly high quality standards to our customers. Please feel free to ask to see our company’s ISO 9001:2018 standard at any time.

DEVELOPMENT OF BUSINESS RELATIONSHIP

We are a Lithuanian travel agency with a Commercial Division working with our business clients. Our travel professionals continuously monitor global trends in tourism development and help companies develop an individual travel policy based on these observations. We are also the only travel agency to conduct a detailed and comprehensive audit of a company’s travel purchases.
As we wish to maintain a continuous relationship with our customers and strengthen the community of business travellers, we organise events, share our experiences and discuss issues of interest. This client focus is one of the most important priorities in our company; our events serve as a tool that helps us pursue this goal.

TECHNOLOGY IMPLEMENTATION

As leaders, we were the first in the market to try and install the latest tourism technologies that enable us to save business trip costs, speed up the travel offer process and orders, help avoid human errors and provide our customers with important information in real time.

LEGAL COMPLIANCE (REGULATION)

We have a Law Division that settles all issues related to passengers’ rights, ensures client data protection, confidentiality of information, and consults on issues related to damages incurred.

DEVELOPMENT OF TRAVEL POLICY

Using global tourism practice, we develop individual travel policies based on our customers’ needs and with the help of technologies can ensure that the policy is adhered to. Having a travel policy is the most effective way for companies to save on travel costs.

MANAGEMENT OF FINANCIAL DATA

Based on the individual requirements of companies, we prepare financial reports in an automated manner, and we can offer unique settlement conditions.